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User Experience Researcher & Service Designer

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Service Design & UX Research Collection

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Picture of Utah's Department of Workforce Services icon and title.

Workshop Facilitation for Streamlined Onboarding

Workshop Facilitation for Streamlined Onboarding

Strategic Customer Journey Map

Strategic Customer Journey Map

Usability Testing

Usability Testing

Competitor Analysis & Discovery Research

Competitor Analysis & Discovery Research

Mixed Methods Research (Qualitative and Quantitative)

Mixed Methods Research (Qualitative and Quantitative)

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